Front-Office Manager (gn) – #8473

Full time in Hospitality
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Job Detail

  • Location Kitzbuhel, Austria

Job Description

Ready for the next career step? LHC International bring specialists and executives in Hospitality, Real Estate, and Travel Technology together with top employers.

 

For our partner, a 5* hotel in Kitzbühel, we are looking for a Front-Office Manager (gn) with immediate effect or by appointment.

 

 

Your tasks for the Front-Office Manager position:

  • Overall responsibility for the smooth running of the front office and the room department.
  • Managing and motivating a team of 10 front-office employees
  • Ensuring exceptional guest service and a high quality of service
  • Coordinating reservations, check-ins, check-outs and guest requests
  • Monitoring room occupancy, revenue management and pricing strategies
  • Implementing standard operating procedures and conducting training for staff members
  • Managing complaints and conflicts and identifying and implementing improvement measures
  • Collaborating with other departments to ensure seamless hotel operations

 

 

Your profile for the Front Office Manager position:

  • Experience as Director Rooms or Front-Office Manager in a luxury hotel or upscale property.
  • Ideally knowledge of Suite8, Fidelio and Opera
  • Initial experience in managing staff and the ability to build and inspire a team
  • Optimisation of processes
  • Pleasure in helping to shape departments
  • Hands-on mentality
  • Good German and English skills

 

 

Benefits:

  • Employee housing
  • Above average salary package
  • Full 13th and 14th month salary
  • Family & Friends rates in all hotels of the group
  • Discounts on the hotels’ gastronomy and internal wellness offers
  • Wide range of development and transfer opportunities in an international group
  • Unlimited employment contracts
  • Free staff meals even on days off
  • Low-cost staff rooms with private bath/shower, WLAN, kitchenette, terrace/balcony
  • Payment into the employee pension fund

 

 

More Information & Contact

We will be happy to share further information and details about our client and the job, on request.

Apply directly here with your CV, or email us with the link to your Xing/LinkedIn profile to rkourouzhdeh@lhc-international.com

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