The industry must regain its attractiveness. And that is my higher goal.

Congratulations to our candidate S. for her new position as Assistant Hotel Manager for a Budget Hotel. Martin Semrau, Senior Consultant in Hospitality at LHC International, supported and advised her throughout the recruitment process.

In this Assistant Hotel Manager Success Story 4, S. explains how the process went and how the cooperation with Martin was.

S.’s background:

  • Lives in Baden-Württemberg.
  • Over 20 years of professional experience in the hotel and catering industry.
  • Trained as a hotel manager in a Mercure Hotel by Accor.
  • 2011 Trainer qualification IHK Heilbronn-Franken.
  • 10 years later, she began her studies as a state-certified gastronome, hotel master and hotel business economist in Heidelberg.
  • She worked in different positions at the reception and was last a receptionist.
  • Since August 2022, Assistant Hotel Director for a well-known budget hotel chain.
Sabine Success Story

How did the contact between Martin and you happen?

We immediately got along well.

At the beginning of 2022, Martin contacted me via LinkedIn. We noticed that he had studied at the same university as me.

He explained his work to me and that he was looking for new talent who would be interested in his projects.

I was open to new opportunities in the hospitality industry and he suggested a job with my current employer.

What did Martin do to help you?

Martin Semrau

He gave me a lot of advice, for example, that it is important to keep in touch with the future employer during the whole application process. You should never be too passive.

It was my first cooperation with a recruiter, everything was new to me.

He also took the time to explain to me the differences between my previous applications and my current ones. For example, personal references from former employers are now more important than written references.

Martin made the first contact with the company and there were several meetings. One of them was with the management.

Are you satisfied with how everything went?

I like LHC’s philosophy and that Martin stands up for it. The selection of the clients they work with is of utmost importance to them. They make sure that the candidates are always in good hands and that they are not sent into “modern slavery”.

What convinced you to take the job?

First, the attitude of the company towards people in general. If you come from the hospitality industry, some companies are very dismissive of employees.

From the beginning, I noticed that it was different from my new employer. The individual is very much challenged and valued. I feel very well taken care of there, they look after me, and they support me with my projects. I can develop myself and we think in the same direction. They generally have a lot of values and a corporate philosophy, which I also have.

Can you explain me to about your new job and your new company?

I am an Assistant Hotel Manager in a budget-segment hotel. The hotel has a total of 126 rooms. Together with the hotel manager, I take care of the guests’ satisfaction, but also of the well-being of a total of 21 employees.

My tasks include managing the front office and training the staff. Furthermore, I am responsible for ensuring the business processes, but also for maintaining the brand standards of the group.

What are your career goals?

I would like to run my own house in a future-oriented and sustainable way one day.

I appreciate the new professional challenge of the position. Here I can contribute my know-how. Together we can go new ways as a team.

In the future, I would like to manage my own house and meet the staff at eye level. It is important to me to give this industry a new face. We have to become more attractive as an employer again and that is only possible with stable employer branding.

The hotel industry is versatile and beautiful, so a jolt must go through the industry. I want to convince people to work for us again.

How can we support you?

Did you like our Assistant Hotel Manager Success Story 4? Since 2013, LHC International has been providing tailored support on both the client and candidate sides.

We don’t place CVs – we place personalities. Contact us.

You can read more Success Stories here.

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LHC International is a leading executive search firm for the hospitality and operational real estate industry.